When severe weather rolls through Montgomery County and drops a massive pine tree across your driveway, panic usually sets in fast. Property owners need answers, and they need them right now. Over the years running All Star Tree Service right here in New Caney, TX, our team has heard just about every question a stressed-out homeowner can ask when a tree comes down.
How fast can you actually get out here?
In a true emergency where a Tree Service is needed because a tree is resting on your roof or blocking your only exit, All Star Tree Service drops everything to mobilize. If roads are clear and it is safe to drive, our team aims to be on-site within an hour or two. Severe storm systems that hit our area can cause a massive surge in calls, so we prioritize active structural threats first.
Will my homeowner's insurance cover emergency removal?
Most standard policies cover Tree Removal if the tree actually hit a covered structure like your house, fence, or detached garage. If a huge pine crashes into your yard but misses every structure, insurance companies usually will not pay the bill. Always take clear photos from multiple angles before our team touches anything so you have proper proof for your adjuster.
Should I go outside and try to clear broken branches myself?
Please do not attempt this. Storm-damaged trees are under extreme mechanical tension, meaning limbs are twisted like coiled springs. The moment you cut the wrong spot, that wood can whip back with enough force to cause severe injury. Wait for professionals who carry the proper rigging gear and safety equipment for Tree Service work.
What if a downed tree is touching a power line?
Step away immediately and call Entergy or your local utility provider first. All Star Tree Service cannot legally or safely touch a tree that is tangled in live high-voltage lines until the utility company cuts power and drops the line. Once they clear the hazard, give us a call and we will handle the rest of the debris.
How do you price emergency work compared to routine jobs?
Emergency work usually carries a higher rate because it happens outside normal business hours, requires hazardous night or weekend rigging, and carries extra risks. All Star Tree Service always explains the costs upfront before a chainsaw fires up so you are not hit with surprises when the invoice arrives.
Do I need a city permit to remove a dangerous storm-damaged tree?
Local rules in New Caney generally make an exception when a tree poses an immediate, active threat to life or property. If it is already split down the middle and leaning over your bedroom, you do not need to wait days for a permit to take it down. Document the damage thoroughly just in case local authorities ask later.